Who We Serve

Carolina Water Service, Inc. of North Carolina is focused on a local impact. We aim to not only serve communities throughout north carolina, we pride ourselves on being an active partner within our communities. Through extraordinary leadership, industry expertise and local priorities, Carolina Water Service, Inc. of North Carolina has been able to show we are a reliable, privately owned, provider of your water and wastewater utilities.

We’d Love to Hear from You!

To start or stop service at an existing location, inquire about a Property Closing Information Request Form, or request start service connection at a location/property currently without a water and/or wastewater (sewer) connection (also known as a TAP), please visit our Service Forms page to download the corresponding form. Complete and submit it to our Customer Service office via email or fax.

Phone: (800) 525-7990
Fax: (866) 842-8348
Email: customerservice@uiwater.com
Hours: 8:00am – 5:00pm Eastern
In case of EMERGENCY, contact us 24 hours a day, 7 days a week, 365 days a year.