We would like to advise customers of the system-wide flushing taking place in your area beginning Monday, September 14th through Thursday, September 17th, 2020, beginning at approximately 9 am with completion expected by 4 pm.
Flushing is done periodically as a preventative maintenance measure to ensure the best possible water quality.
While we do not anticipate any problems or inconveniences, customers may experience brief periods of lower than normal water pressure, possible cloudy water, and/or temporary discoloration. As a precaution, we recommend customers postpone laundry washing until the flushing has been completed and the water returns to normal.
Service should return to normal after flushing is complete, however, if you continue to experience any problems after 5 pm, please flush your bathtub faucet for at least 3 minutes to clear any discoloration inside the house. If problems persist after that, please contact our customer service department at 1-800-525-7990.
Please be advised that this Routine Flushing to the water distribution system in your area is not related in any way to COVID-19. If you have any questions about our response to COVID-19, please see our website or guidance provided by the EPA at www.epa.gov/coronoavirus. We apologize for any inconvenience this may cause and appreciate your patience. If you should have any questions or concerns, please contact our Customer Service Department at 1-800-525-7990.