The boil water advisory has been rescinded.
Update for 3/30/2018 –the water should be returned to full service today in about three hours. A voice message will be sent once CWSNC receives the bacteria test from the state of NC.
Again, thank you for your patience.
Earlier today, March 29, 2018, a boil water advisory was issued for Belvedere Plantation. This was caused by a main break in the Soundview Drive area, which was determined to be isolated to Soundview Drive only.
However, due to the requirements that we must meet with the state of North Carolina (Division of Water Resources) , CWSNC sent the message at the bottom of this post.
I spoke with our lead operator in the field and this is the latest update: the main break has been fixed, the well has been turned back on, and as soon as the required bacteria test are returned, water service will begin. Once we receive the test, another voice reach message will be delivered and I will update your web page.
Thank you for your patience while we work to correct this issue and make sure the water meets the required state test.
Earlier voice message:
Customers may experience periods of low pressure and/or outages in the distribution system due to a water main break in your area. We are working as quickly as possible to correct this. Periods of low or no pressure in the distribution system increases the potential for back siphonage and introduction of bacteria into the water system.
No problem has been detected in the water; however, as a precautionary measure, the Division of Water Resources advises that when water is restored consumers boil all water used for human consumption (including, drinking, making ice, brushing teeth, washing dishes and food preparation). As an alternative, bottled water may be used. The North Carolina Division of Water Resources Public Water Supply Section has been contacted concerning this event.
Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water.
This office is strongly urging the water consumers to conserve water whenever possible. Customers will be notified by a second phone notification message once the Boil Advisory has been rescinded